Warranty & Returns


You can be sure of the originality and authenticity of FOX International products presented in our online store www.onlycarp.com

We work with FOX International directly, without intermediaries. All products in our catalog are presented at the manufacturer’s price.

FOX International website: https://www.foxint.com/

Return of goods of proper quality

At any time after placing an order, the buyer can contact us by e-mail info@onlycarp.com to cancel the order.

The buyer has the right, without specifying the reasons for the refusal, within 14 (fourteen) calendar days to refuse the delivered goods and return them back to the seller.

The buyer can return the goods back to the seller (onlycarp.com) within 14 days from the date of receipt of the goods, provided that it is in excellent condition (not in use, contains marking, has original packaging) and attaching a payment document confirming the purchase to them …

Shipping costs are not reimbursable. The buyer pays for the forwarding of the parcel.

The money will be returned to the buyer within 30 days of receiving the returned items.

Return of goods of inadequate quality

A product of inadequate quality means a product that is not able to provide its functional qualities due to a significant defect (with the presence of defects / marriage).

The buyer, to whom the goods of inadequate quality have been sold, have the right, at his choice, to declare any of the following requirements:

  • replacement for a product of a similar brand (model, article) with a corresponding recalculation of the purchase price;
  • a commensurate reduction in the purchase price;
  • has the right to refuse the order and demand the return of the amount paid for the goods.

For warranty claims please contact us by email info@onlycarp.com